At Google, we figure out that failures are statistically inescapable, and we strive to insulate our customers from the effects of failures. As that did not materialize in this occasion, we apologize to everyone who was inconvenienced by this party. , which attracted modest attention for its cheerfully flippant title https://jeffreydvouu.pages10.com/the-hbr-case-study-analysis-diaries-73103117