I'm certain this is simply not user mistake, Because the recovery phrase was found in two different spots: backed up in a very file on S3, and printed on the bit of paper. Standard recovery phrases use a selected list of 2048 words pursuing the BIP39 standard (Bitcoin Improvement Proposal https://ok-social.com/story4472202/new-step-by-step-map-for-ledger-seed-phrase-bip39